Welcome!

Security: When you enter the building, please use your key/fob set and make sure the front doors close and lock behind you. 

If you need assistance after hours: If you have an urgent matter that cannot wait until morning (i.e. lockout, plumbing issues/leaks, new sheets for a sick child, etc.), please contact our Director: Call 212-787-6150, then press 1.

If you're calling after 10:00 PM and your first call isn't answered, please continue calling until you reach the Director. We keep our phones nearby overnight, but a second or third call may be needed to wake us.

In case of emergency, call 911.

Check Out Procedure:  Please check out by 10am, turning in all sets of keys to the front desk or in the key deposit on the mantel.  You are welcome to store your luggage to pick up before 8pm.  We will buzz you back in when you ring the bell.

Private Events:  HHouse is a popular place for local ministries to hold meetings, Bible studies, arts events, worship nights, and more. We hope you get a taste of how God is at work in New York City while you are here. All private events end strictly by 10pm to respect your need for rest. Don’t feel self-conscious about passing through an event-in-progress as you come and go- all event leaders know we are a guest house first.

Scripture Cafe: All guests are invited to join for a light breakfast and Scripture reading every Thursday morning at 9am. More on that here!

Wifi: network is HHouseGuest; password: brownstone   

Coffee and tea are served in the parlors from 8:30-11am each morning, and a Keurig station is available at all times in the side room by the library.

Visitors: Please meet any visitors in the parlors.  Only overnight guests may go to the upstairs levels of the house.         

Quiet hours are from 10pm-7am. Sound carries easily in this old house!  Please be mindful of other guests regarding noise, hallway conversations, or cell phone use. 

Bathrooms are shared between guests on each floor, so we encourage you to do tasks like makeup and hair styling in your guest room to keep the bathrooms available.  If the bathroom on your floor is occupied, feel free to go up or down a floor to use the facilities there.     

Hair Dryers: Each room is equipped with a hair dryer. Depending on your room type, you may find it in the closet, vanity area, or a dresser or desk drawer.

Irons and Ironing Boards: These can be found in closets located on the 3rd, 4th, and 5th floors. If you need any help locating these closets, please ask a front desk associate or a member of our housekeeping staff.

Please empty the water tank and let the iron fully cool before returning it, along with the board, to the closet.

Room Considerations: Please hang wet towels and clothes on the racks provided in your room, rather than on furniture.  Extra pillows and blankets are available in your closet or chest of drawers. Prohibited items include candles, incense, tobacco, weapons, drugs, and alcohol.

Restricted Areas: Please do not access the roof or enter staff-only areas of the house.